Check out our article, eCommerce - Get Started with Shopify Integration for an overview and first steps.

Product Requirements

If you have already been using Shopify it is required that your Product SKUs match between Ascend and Shopify. If you are unsure how to handle this process, please reach out to Ascend Support for further guidance. 

If you are brand new to Shopify, please jump down to the section Export Shopify Product Export from Ascend HQ to easily upload all of your Ascend Product data.

Will Ascend Automatically Create Products in Shopify?

No. You will be responsible for creating products in Shopify. We have a report in Ascend HQ to help with initial product import to Shopify.

Will Ascend Upload Photos, Extended Product Descriptions, etc. to Shopify?

No. You will be responsible for uploading or adding photos and any product descriptions to Shopify.

How Many Variants Can I Have?

50. The Ascend/Shopify Integration currently caps variants at 50 per model. This cap is an integration limitation due to mapping/data model differences in Ascend, API, performance constraints, and code complexity.

Shopify Product Setup

1. Verify Ascend In-Store SKU matches your Shopify SKU.
   1. You can do this by individual product or through a bulk edit in Shopify (Shopify > Products > Select products > Bulk Edit)
   2. Shopify article, Bulk Editing.
2. Track Quantity is checked.

3. Product is Enabled at each location (Shopify refers to this as, Stock at this Location).
   1. To add the item to additional locations, check out Shopify article, Change the list of locations that stock a product.

4. Product marked Active in Shopify (Shopify > Products). Shopify article, Adding and updating products.

5. In order for the product to appear on your website, the product must be published to your Online Store.

Ascend Product Setup

1. Verify Ascend In-Store SKU matches your Shopify SKU.
2. Product is Active (not marked Hidden in Ascend).
3. eCommerce box is checked.

Shopify Product Export from Ascend HQ

If you are setting up Shopify for the first time, you can export all of your product data from Ascend with the Shopify Product Export report in Ascend HQ. This export is formatted correctly for Shopify product import.

1. Log into Ascend HQ.
2. Click Settings > Scheduled Reports and Exports.
3. Select Shopify Product Export from the Report/Export dropdown.

4. Format: CSV format is required.
5. Select Location(s) that you are exporting product data for.
6. Enter Email To.
7. Frequency: This is a one-time export (set and greyed out by default).
8. Click Export.

8. Click OK to the Test Success! prompt. This is confirmation the email has been sent (can take up to 15 minutes to receive the email).

9. Click Cancel on the Export screen. This will not Cancel the email you've sent, but instead close out the Export request.
10. Once email is received Download/Save to your computer to have available to import into Shopify.

Import Product Data into Shopify

Products imported into Shopify are imported in as a Draft. You must mark the product(s) to Active and Publish to your Online Store for them to appear on your website and your Ascend Inventory to sync.

For more information on importing your product information into Shopify, please check out their article, Importing products with a CSV file.

Unsupported Product Types

Products configured as bundled variants (especially via third-party apps) are not supported by Ascend/Shopify integration.

Products in Shopify as Draft or Archived status will be skipped automatically in the Ascend Inventory sync.