Recommended Steps for Updating AscendScan on the Unitech EA500+

Written By Ascend knowledge base (Administrator)

Updated at April 5th, 2024

Follow these steps to update from v4.0.8 to v4.1.2

  1. Start AscendScan
  2. Obtain a new, valid lease (even if the device indicates it already has a valid lease)
    1. Navigate to Utilities > Network and press SCAN QR CODE
    2. Scan an applicable QR code (displayed from an Ascend RMS workstation)
      Screenshot of AscendScan that says "Please scan a QR code being displayed from an Ascend RMS client"
  3. Once a new, valid lease is obtained, check for an application update on the mobile device
    1. Navigate to Utilities > About and press CHECK FOR UPDATES
    2. If an update is available, select YES to initiate the download and installation process
      Screenshot of Confirmation Request pop up that says "Would you like to download and install it now?" with Yes and No options
      Screenshot that says, "Downloading Update, Please Wait..."
    3. After the download completes, another dialog is presented asking if you want to install an update to the existing application; press INSTALL to continue
      Screenshot that says "AscendScan. Do you want to install an update to this existing application? Your existing data will not be lost. It does not require any special access" There are buttons for Cancel and Install
    4. After the app finishes installing, press DONE
      Screenshot of a picture of a checkmark that says "AscendScan. App installed." With a button that says Done and one that says Open
  4. Once the installation is complete, close the existing AscendScan app if it is still running
    1. Press and hold (for a few seconds) the middle Home button found beneath the display
    2. If AscendScan appears, close it by tapping the X in the upper right corner of the app’s window
      Screenshot of AscendScan logo with white X in the upper right corner
  5. Next, restart the mobile device
  6. After the device has restarted, launch AscendScan and verify that the update succeeded
    1. Navigate to Utilities > About
    2. Press CHECK FOR UPDATES to verify that the latest version of the app is installed
      Screenshot with a button that says "Check for updates"
      Screenshot with a popup that says "System Information. App is up to date!" and a button that says OK
  7. AscendScan has now been updated on the Unitech EA500+


Purchasing a scanner from a 3rd Party

If a scanner is purchased from a 3rd part seller, there is an additional charge for the AscendScan application. Please contact Ascend Sales for more information.