Access Ascend HQ

Written By Ascend knowledge base (Administrator)

Updated at December 5th, 2023


Create an Ascend HQ Login

  1. To create a login, your User record in Ascend needs the "Reporting - Ascend HQ" permission.
    Screenshot of Edit User window with Reporting - Ascend HQ highlighted
  2. Once this permission is granted, verify the Email address in the User record is what you want to use to access Ascend HQ. If not, change it.
    Screenshot of Edit User window with Email highlighted
    (Multi-Store) Users with this permission will be able to see data from all locations where they are Active.
    Screenshot of Edit User window with Locations tab open
  3. Go to Bookmark this site.
  4. Enter your Email address from step 2 in the Email field. If you're using a Gmail account, you can skip steps 5 and 6 and click the "Log in with Google" button.
  5. In the Password field, enter a password of at least eight characters that includes a combination of capital letters, lowercase letters, and numbers.
  6. Click the "Sign Up" button.
    Screenshot of Ascend HQ login page
  7. Congratulations, you now have access to Ascend HQ! Remember the password you created so you can access the site in the future via the Log In button.

Please note that you will not receive any account creation confirmation. But worry not - just make note of your login credentials and start enjoying the new metrics.

Additional resources