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Prerequisites Create an Ascend HQ Login To create a login, your User record in Ascend needs the "Reporting - Ascend HQ"...
November 10th, 2022 9746 views 0 likes
The Category Analysis report allows you to compare month- and year-to-date sales and inventory performance from year to year. This...
November 10th, 2022 5118 views 0 likes
The RPM Accuracy report on Ascend HQ lets you see how well your store adheres to Ascend’s key best practices, which will...
November 10th, 2022 7360 views 1 likes
The Sales Team Analysis report allows managers to assess employees’ sales performance. This report replaces the AOR Customer Data Capture report (AOR...
November 10th, 2022 3449 views 0 likes
The Category Analysis report (see Ascend HQ Category Analysis metrics) on Ascend HQ allows you to compare month- and year-to-date sales and...
November 10th, 2022 4621 views 0 likes
The Time Clock report on Ascend HQ lets you keep track of your employees’ hours worked and can be exported as a...
November 10th, 2022 4000 views 0 likes
The Ascend HQ Analytics Retail Profit Machine (RPM) metric gives you quick access to the key values for your business. Set goals...
November 10th, 2022 5036 views 0 likes
Setup To use this tool, you need the following permissions: Reporting - Ascend HQ (see Access Ascend HQ) If you...
November 10th, 2022 5860 views 0 likes
Price Update Tool in Ascend HQ simplifies your price update process. It allows you to search your product catalog for...
November 10th, 2022 7108 views 1 likes
The Service Team Analysis report on Ascend HQ allows you to analyze the work being done in your service center....
November 10th, 2022 3989 views 0 likes
The Reorder Analysis tool on Ascend HQ helps you to plan for products which need to be ordered soon and...
November 10th, 2022 6265 views 1 likes
Sometimes, you need to save the results of a query (orange icon) to your computer. This may be to reference...
November 10th, 2022 5622 views 0 likes
When you can't find report that fits your needs, you can request a custom report (called a query) from the...
November 10th, 2022 7071 views 0 likes
For some of the reports in the Reports area of Ascend, you can schedule the report to be run and...
November 10th, 2022 5601 views 1 likes
You can easily review past Vendor Orders with the Orders Received by Session report. Select the Reports icon fro the Ascend desktop. Scroll...
November 10th, 2022 3804 views 0 likes
GDPR is a regulation that requires businesses to protect the personal data and privacy of European citizens for transactions that...
November 10th, 2022 4247 views 0 likes
This article covers the metrics currently included on the Analytics page of Ascend HQ. Note: All metrics measure finished (closed)...
November 12th, 2022 5835 views 0 likes
The Customer and Product query tools let you easily create your own custom reports in Ascend to fit your needs....
November 12th, 2022 5366 views 1 likes
Details with Customer Name and Phone Displays all products on repairs where the transaction was finished (closed) in the selected...
November 12th, 2022 4533 views 0 likes
There's a lot of excellent ways to encourage customers to visit your shop, but one of the most fun is...
November 12th, 2022 3032 views 0 likes
From the Ascend Desktop, select the Tools menu > Purchase on Account > Statements. In the Format section, select the level of detail you wish to include on...
November 11th, 2022 3509 views 0 likes
You can easily identify if a customer has an outstanding balance, or has credit, at your store. Whether you're in...
November 12th, 2022 2950 views 0 likes
Customer data is one of your most important assets. It helps you communicate with clients, track Sales history, and get...
November 12th, 2022 3155 views 0 likes
Easily view customer transaction history for previous transactions. Multistore retailers can use Ascend HQ to view history for any customer...
October 13th, 2023 3543 views 0 likes