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Prerequisites Create an Ascend HQ Login To create a login, your User record in Ascend needs the "Reporting - Ascend HQ"...
November 10th, 2022 17200 views 0 likes
The Category Analysis report allows you to compare month- and year-to-date sales and inventory performance from year to year. This...
November 10th, 2022 10132 views 0 likes
The RPM Accuracy report on Ascend HQ lets you see how well your store adheres to Ascend’s key best practices, which will...
November 10th, 2022 13404 views 2 likes
The Sales Team Analysis report allows managers to assess employees’ sales performance. This report replaces the AOR Customer Data Capture report (AOR...
November 10th, 2022 6434 views 0 likes
The Category Analysis report (see Ascend HQ Category Analysis metrics) on Ascend HQ allows you to compare month- and year-to-date sales and...
November 10th, 2022 8951 views 0 likes
The Time Clock report on Ascend HQ lets you keep track of your employees’ hours worked and can be exported as a...
November 10th, 2022 7786 views 0 likes
The Ascend HQ Analytics Retail Profit Machine (RPM) metric gives you quick access to the key values for your business. Set goals...
November 10th, 2022 9267 views 2 likes
Setup To use this tool, you need the following permissions: Reporting - Ascend HQ (see Access Ascend HQ) If you...
November 10th, 2022 11110 views 0 likes
Price Update Tool in Ascend HQ simplifies your price update process. It allows you to search your product catalog for...
November 10th, 2022 12995 views 2 likes
The Service Team Analysis report on Ascend HQ allows you to analyze the work being done in your service center....
November 10th, 2022 7745 views 0 likes
The Reorder Analysis tool on Ascend HQ helps you to plan for products which need to be ordered soon and...
November 10th, 2022 11542 views 1 likes
Sometimes, you need to save the results of a query (custom report) to your computer. This may be to reference...
November 10th, 2022 10687 views 0 likes
When you can't find report that fits your needs, you can request a custom report (called a query) from the...
November 10th, 2022 13288 views 0 likes
For some of the reports in the Reports area of Ascend, you can schedule the report to be run and...
November 10th, 2022 11172 views 1 likes
GDPR is a regulation that requires businesses to protect the personal data and privacy of European citizens for transactions that...
November 10th, 2022 9064 views 0 likes
This article covers the metrics currently included on the Analytics page of Ascend HQ. Note: All metrics measure finished (closed)...
November 12th, 2022 11305 views 0 likes
The Customer and Product query tools let you easily create your own custom reports in Ascend to fit your needs....
November 12th, 2022 10412 views 1 likes
If you are curious about the metrics behind the Work Order reports in Ascend (Ascend desktop > Reports > Work...
November 12th, 2022 9563 views 0 likes
There's a lot of excellent ways to encourage customers to visit your shop, but one of the most fun is...
November 12th, 2022 6780 views 0 likes
You can easily identify if a customer has an outstanding balance, or has credit, at your store. Whether you're in...
November 12th, 2022 6628 views 0 likes
Customer data is one of your most important assets. It helps you communicate with clients, track Sales history, and get...
November 12th, 2022 7368 views 0 likes
529 Garage is a bicycle registration service that has tools for bike shops to register bikes for their customers at point...
November 11th, 2022 4759 views 0 likes
BikeExchange enables online shoppers to find, reserve, and purchase in-stock products from BikeExchange.com. Send your inventory and pricing information from...
November 11th, 2022 4695 views 0 likes
Bike Index is a bicycle registration service that has tools for bike shops to register bikes for their customers at...
November 11th, 2022 2448 views 0 likes
