Please fill out the contact form below and we will reply as soon as possible.
The RPM Accuracy report on Ascend HQ lets you see how well your store adheres to Ascend’s key best practices, which will...
November 10th, 2022 13522 views 2 likes
The Category Analysis report (see Ascend HQ Category Analysis metrics) on Ascend HQ allows you to compare month- and year-to-date sales and...
November 10th, 2022 9053 views 0 likes
The Time Clock report on Ascend HQ lets you keep track of your employees’ hours worked and can be exported as a...
November 10th, 2022 7883 views 0 likes
Setup To use this tool, you need the following permissions: Reporting - Ascend HQ (see Access Ascend HQ) If you...
November 10th, 2022 11228 views 0 likes
Price Update Tool in Ascend HQ simplifies your price update process. It allows you to search your product catalog for...
November 10th, 2022 13146 views 2 likes
The Reorder Analysis tool on Ascend HQ helps you to plan for products which need to be ordered soon and...
November 10th, 2022 11659 views 1 likes
Sometimes, you need to save the results of a query (custom report) to your computer. This may be to reference...
November 10th, 2022 10806 views 0 likes
When you can't find report that fits your needs, you can request a custom report (called a query) from the...
November 10th, 2022 13425 views 0 likes
For some of the reports in the Reports area of Ascend, you can schedule the report to be run and...
November 10th, 2022 11286 views 1 likes
GDPR is a regulation that requires businesses to protect the personal data and privacy of European citizens for transactions that...
November 10th, 2022 9232 views 0 likes
The Customer and Product query tools let you easily create your own custom reports in Ascend to fit your needs....
November 12th, 2022 10513 views 1 likes
If you are curious about the metrics behind the Work Order reports in Ascend (Ascend desktop > Reports > Work...
November 12th, 2022 9656 views 0 likes
There's a lot of excellent ways to encourage customers to visit your shop, but one of the most fun is...
November 12th, 2022 6864 views 0 likes
You can easily identify if a customer has an outstanding balance, or has credit, at your store. Whether you're in...
November 12th, 2022 6706 views 0 likes
Customer data is one of your most important assets. It helps you communicate with clients, track Sales history, and get...
November 12th, 2022 7482 views 0 likes
529 Garage is a bicycle registration service that has tools for bike shops to register bikes for their customers at point...
November 11th, 2022 4805 views 0 likes
BikeExchange enables online shoppers to find, reserve, and purchase in-stock products from BikeExchange.com. Send your inventory and pricing information from...
November 11th, 2022 4742 views 0 likes
Bike Index is a bicycle registration service that has tools for bike shops to register bikes for their customers at...
November 11th, 2022 2503 views 0 likes
The Category Analysis report allows you to compare month- and year-to-date sales and inventory performance from year to year. Note:...
November 10th, 2022 10250 views 0 likes
The Service Team Analysis report on Ascend HQ allows you to analyze the work being done in your service center....
November 10th, 2022 7852 views 0 likes
Prerequisites Ascend HQ Permissions To create an Ascend HQ login, your User record needs the Reporting - Ascend HQ permission. Article:...
November 10th, 2022 17354 views 0 likes
The Sales Team Analysis report allows managers to assess employees’ sales performance. Note: Sales with no sales items (e.g. gift...
November 10th, 2022 6506 views 0 likes
The Ascend HQ Analytics Retail Profit Machine (RPM) metric gives you quick access to the key values for your business. Set goals...
November 10th, 2022 9356 views 2 likes
This article covers the metrics currently included on the Analytics page of Ascend HQ. Note: All metrics measure finished (closed)...
November 12th, 2022 11436 views 0 likes