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If a customer is returning an item and not getting a new product, follow the instructions for a Return in Ascend: Complete...
November 10th, 2022 4157 views 0 likes
Along with inventory control, sales are the backbone of your business. This guide walks your cashiers through the common processes...
November 10th, 2022 3235 views 0 likes
Trek’s Project One program allows customers to customize their bike with the components and paint scheme that’s unique to their...
November 12th, 2022 3432 views 0 likes
An End Of Bike SKU is used to organize sales receipts. Add the SKU in Ascend 1. Navigate to Database...
November 22nd, 2022 628 views 0 likes
Note: Always search for variations of the customer's name, including misspellings, before adding them. Getting started Add from a transaction:...
November 10th, 2022 5329 views 0 likes
If you accidentally select the wrong customer in a Sale, Layaway, Work Order, or Quote, you can easily find the...
November 10th, 2022 3957 views 0 likes
Start a sale for the customer as normal. On the Payments toolbar, click Account. If necessary, click the magnifying glass icon...
November 11th, 2022 2698 views 0 likes
Temporarily suspend a customer’s Purchase on Account privileges Suspending a customer’s account allows payments to be applied against their balance,...
November 11th, 2022 1977 views 0 likes
From the Ascend Desktop, select the View menu > Customer Tax Exceptions. On the toolbar, click Add. In the Description field, enter a meaningful explanation of the...
November 11th, 2022 3339 views 0 likes
There are a couple ways a tax rate can be changed in a sale, depending on how/why the rate is...
November 11th, 2022 3624 views 1 likes
Help your customers support World Bicycle Relief by offering the opportunity to add a donation toward a Buffalo Bicycle alongside...
November 11th, 2022 681 views 0 likes
The TrekFest Summer Sale includes updated sale pricing.If you’re interested in highlighting these prices as promotions, download the current Price...
February 3rd, 2023 2341 views 1 likes
Red Barn Refresh is Trek’s all-new certified pre-owned bike program exclusively for Trek branded bikes in the United States. Use...
July 7th, 2023 1166 views 0 likes