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From the Payment toolbar, click the Cash button. The Amount field automatically populates with the amount due on the transaction. If the amount the customer gave...
November 10th, 2022 9786 views 4 likes
Gift Certificates are typically paper and homemade in your shop. The certificate balance is stored in Ascend and directly attached...
November 10th, 2022 10947 views 1 likes
From the Payment toolbar, click the Check button. The Amount field automatically populates with the amount due on the transaction. If the amount the customer gave...
November 10th, 2022 7176 views 0 likes
Note: A customer must have an available (negative) Gift Certificate balance on their account before you can process a payment....
November 10th, 2022 7697 views 0 likes
Note: A customer must have an available (negative) In-Store Credit balance on their account before you can process a payment....
November 10th, 2022 8343 views 0 likes
Ascend’s default payment types cover the most common scenarios. But for those occasions when your business needs more flexibility, custom...
November 11th, 2022 6531 views 1 likes
Givex Direct Integration If you are an existing Ascend Pay and Givex customer who has maintained an active Chase account...
November 11th, 2022 6479 views 1 likes
Starting with Ascend version 24.15, integrated Gift Card processing is now available for US and Canada retailers through Givex direct...
November 12th, 2022 8001 views 0 likes
From the Payment toolbar, click the Trade-In button. In the Amount field, enter the amount you are giving the customer for their trade-in item. If you...
November 11th, 2022 6017 views 0 likes
Processing integrated payments using your Ingenico payment terminal helps to protect you from fraudulent charges by utilizing the security measures...
November 11th, 2022 7259 views 0 likes
Ascend Pay Ascend Pay payments cannot be processed manually. Use Pay by Link for customer's to make a payment on...
November 12th, 2022 4745 views 0 likes
In-store Credit balances do not transfer between locations. Balance tracking is location/database specific. For a return Start a return as...
November 11th, 2022 8624 views 0 likes
When there are coupons that a number of retailers will need (e.g. Trek Connect Retail Marketing, recalls), the Ascend team...
November 11th, 2022 11052 views 0 likes
Coupons are a great way to generate sales and reward frequent customers. And with Ascend, coupons are easy to create,...
November 10th, 2022 12555 views 0 likes
Ascend includes the most common payment types by default. However, you may need additional payment types to account for your...
November 12th, 2022 16080 views 0 likes
Before you begin This article reviews Ascend Pay and QuickBooks integration. Haven't heard of Ascend Pay? Click here to...
March 5th, 2024 4113 views 0 likes
It's important to have individual logins for all of your employees, and to make sure Force login is turned on so you...
November 11th, 2022 6451 views 0 likes
Ascend Pay makes processing a sale a breeze. Follow the steps below to process a sale and take payment with...
April 5th, 2024 1507 views 1 likes
Klarna is no longer integrated within Ascend. United States instructions Klarna is a loan term financing option for customers...
November 10th, 2022 20573 views 0 likes
Start a sale for the customer as normal. On the Payments toolbar, click Account. Note: If the Customer is not setup...
November 11th, 2022 7675 views 0 likes
Currently, same-day voids are the only card-not-present refunds you can process directly in Ascend. For step-by-step instructions, see our article:...
August 19th, 2025 123 views 0 likes
