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Prerequisites Ascend HQ Permissions To create an Ascend HQ login, your User record needs the Reporting - Ascend HQ permission. Article:...
November 10th, 2022 18417 views 0 likes
One of the most important tasks you have is building your product records database. Use the Ascend Product Catalog to...
November 10th, 2022 14590 views 5 likes
Before Using the Cloud Product Catalog Be sure that you have set up your Cloud Product Catalog access by mapping...
November 10th, 2022 16373 views 1 likes
Price Update Tool in Ascend HQ simplifies your price update process. It allows you to search your product catalog for...
November 10th, 2022 14271 views 2 likes
The Ascend HQ Analytics Retail Profit Machine (RPM) metric gives you quick access to the key values for your business. Set goals...
November 10th, 2022 10245 views 3 likes
The Time Clock report on Ascend HQ lets you keep track of your employees’ hours worked and can be exported as a...
November 10th, 2022 8781 views 0 likes
The Sales Team Analysis report allows managers to assess employees’ sales performance. Note: Sales with no sales items (e.g. gift...
November 10th, 2022 7059 views 0 likes
Meet Lead Lists As a retailer, you know how important it is to connect with your customers and offer them...
April 12th, 2024 10813 views 3 likes
Use this article to learn how to manage your Ascend QuickBooks functionality from anywhere with Ascend HQ. Before you get...
August 17th, 2023 2559 views 0 likes
The Category Analysis report allows you to compare month- and year-to-date sales and inventory performance from year to year. Note:...
November 10th, 2022 11289 views 0 likes
The Category Analysis report (see Ascend HQ Category Analysis metrics) on Ascend HQ allows you to compare month- and year-to-date sales and...
November 10th, 2022 9969 views 0 likes
The Service Team Analysis report on Ascend HQ allows you to analyze the work being done in your service center....
November 10th, 2022 8948 views 0 likes
This article covers the metrics currently included on the Analytics page of Ascend HQ. Note: All metrics measure finished (closed)...
November 12th, 2022 12838 views 0 likes
User Management is managed exclusively in Ascend HQ beginning 5/30/25. The User Management tool in Ascend HQ lets admins and...
January 22nd, 2025 2998 views 0 likes
User Management is managed exclusively in Ascend HQ beginning 5/30/25. To add a user, you need the right permissions. Managers...
January 24th, 2025 3643 views 2 likes
User Management is managed exclusively in Ascend HQ beginning 5/30/25. Using the User Management tool, you can design roles tailored...
January 24th, 2025 4052 views 0 likes
Setup To use this tool, you need the following permissions: Reporting - Ascend HQ (see Access Ascend HQ) If you...
November 10th, 2022 12385 views 0 likes
The Reorder Analysis tool on Ascend HQ helps you to plan for products which need to be ordered soon and...
November 10th, 2022 12681 views 1 likes
Summary Order Grids on Ascend HQ allows you to order from anywhere and for multiple locations at once. Ascend is...
January 29th, 2024 6380 views 0 likes
Use this article to learn how to place your Trek supplier orders directly on Ascend HQ. After setup, you will...
January 29th, 2024 8298 views 0 likes
Easily view customer transaction history for previous transactions. Multistore retailers can use Ascend HQ - Customer Transaction History to view...
October 13th, 2023 9004 views 0 likes
Device Registration keeps your Ascend HQ secure by registering devices before granting access. You control which devices are approved and...
September 10th, 2025 428 views 0 likes
Let's walk through registering you device for secure use outside of your network. Send Registration Request Log into Ascend HQ...
August 15th, 2025 246 views 0 likes
The PIN Login feature in Ascend HQ makes it easier to log in quickly and securely. Set a Personal Identification...
September 10th, 2025 375 views 0 likes