Please fill out the contact form below and we will reply as soon as possible.
Prerequisites Ascend HQ Permissions To create an Ascend HQ login, your User record needs the Reporting - Ascend HQ permission. Article:...
November 10th, 2022 17552 views 0 likes
One of the most important tasks you have is building your product records database. Use the Ascend Product Catalog to...
November 10th, 2022 13622 views 5 likes
Before Using the Cloud Product Catalog Be sure that you have set up your Cloud Product Catalog access by mapping...
November 10th, 2022 15282 views 1 likes
Price Update Tool in Ascend HQ simplifies your price update process. It allows you to search your product catalog for...
November 10th, 2022 13261 views 2 likes
The Ascend HQ Analytics Retail Profit Machine (RPM) metric gives you quick access to the key values for your business. Set goals...
November 10th, 2022 9460 views 3 likes
The Time Clock report on Ascend HQ lets you keep track of your employees’ hours worked and can be exported as a...
November 10th, 2022 8006 views 0 likes
The Sales Team Analysis report allows managers to assess employees’ sales performance. Note: Sales with no sales items (e.g. gift...
November 10th, 2022 6601 views 0 likes
Meet Lead Lists As a retailer, you know how important it is to connect with your customers and offer them...
April 12th, 2024 9806 views 3 likes
Use this article to learn how to manage your Ascend QuickBooks functionality from anywhere with Ascend HQ. Before you get...
August 17th, 2023 2292 views 0 likes
The Category Analysis report allows you to compare month- and year-to-date sales and inventory performance from year to year. Note:...
November 10th, 2022 10402 views 0 likes
The Category Analysis report (see Ascend HQ Category Analysis metrics) on Ascend HQ allows you to compare month- and year-to-date sales and...
November 10th, 2022 9150 views 0 likes
The Service Team Analysis report on Ascend HQ allows you to analyze the work being done in your service center....
November 10th, 2022 7990 views 0 likes
This article covers the metrics currently included on the Analytics page of Ascend HQ. Note: All metrics measure finished (closed)...
November 12th, 2022 11636 views 0 likes
User Management is managed exclusively in Ascend HQ beginning 5/30/25. The User Management tool in Ascend HQ lets admins and...
January 22nd, 2025 2478 views 0 likes
User Management is managed exclusively in Ascend HQ beginning 5/30/25. To add a user, you need the right permissions. Managers...
January 24th, 2025 2895 views 1 likes
User Management is managed exclusively in Ascend HQ beginning 5/30/25. Using the User Management tool, you can design roles tailored...
January 24th, 2025 3159 views 0 likes
Setup To use this tool, you need the following permissions: Reporting - Ascend HQ (see Access Ascend HQ) If you...
November 10th, 2022 11379 views 0 likes
The Reorder Analysis tool on Ascend HQ helps you to plan for products which need to be ordered soon and...
November 10th, 2022 11809 views 1 likes
Summary Order Grids on Ascend HQ allows you to order from anywhere and for multiple locations at once. Ascend is...
January 29th, 2024 5794 views 0 likes
Use this article to learn how to place your Trek supplier orders directly on Ascend HQ. After setup, you will...
January 29th, 2024 7652 views 0 likes
Easily view customer transaction history for previous transactions. Multistore retailers can use Ascend HQ - Customer Transaction History to view...
October 13th, 2023 8133 views 0 likes
Device Registration keeps your Ascend HQ secure by registering devices before granting access. You control which devices are approved and...
September 10th, 2025 104 views 0 likes
Let's walk through registering you device for secure use outside of your network. Send Registration Request Log into Ascend HQ...
August 15th, 2025 47 views 0 likes
The PIN Login feature in Ascend HQ makes it easier to log in quickly and securely. Set a Personal Identification...
September 10th, 2025 107 views 0 likes
