Ascend Cloud - User Preferences

Learn how to customize your user preferences on Ascend Cloud for a more personalized and efficient experience.

Written By Kristina Florin (Collaborator)

Updated at April 17th, 2025

Interested in joining Beta? Contact us as help@ascendrms.com to learn more.

 

User Preferences

The User Preferences menu offers more than just user-specific preferences; it also includes tools like Help and Feedback.

  1. To access the User Preferences Menu, click on the User icon / name in the top right corner.

  1. You'll see a series of menu options:
    1. Settings: Not available at this time
    2. Language Preferences
    3. Appearance/Theme
    4. Feedback
    5. Help
    6. Change Dealer
    7. Logout

Settings 

Not available at this time.

Language Preference

To set your translation language settings, click Language Preferences from the User Preferences drop down.

Select the desired language from the dropdown and click Confirm.

Appearance/Theme

To access settings to apply a Dark vs. Light Mode color theme, click Appearance/Theme from the User Preferences drop down. 

Select the desired theme and click Confirm.

Note: Light Mode is the default mode in Ascend Cloud.

Dark Mode

Feedback

To submit feedback from directly within the application, click Feedback and a window or tab will launch with a very short form.

Note: For critical issues, please contact Ascend Support directly instead of using the Feedback option.

Logout

Clicking Logout logs you out of the web application.

FAQs

Will my Language Preference settings save when I log out? Yes, your Language Preferences will be saved as long as you are logged into the application with your user account.
Will my Appearance/Theme preferences save when I log out? Yes, but only Light or Dark Mode settings will be saved. Custom themes will not be saved beyond your current session.
Is the Date, Time, and Currency formatting within the application tied to Language Preference? No, Date, Time, and Currency formatting is based on Locale Policy and is independent of your Language Preference.

 

KB25-007