Configuration - Manage Discount Reasons

Written By Ascend knowledge base (Administrator)

Updated at August 6th, 2025

Discount Reasons allow you to track why your employees are adjusting prices outside of those automatically applied by Coupons or Promotions.

  1. From the Ascend Desktop, click the Options tile.

  1.  Select Sales and Returns > Discounts > Reasons.

Default Discount Reasons

We’ve provided several common, default reasons – but your store may require different or additional reasons.

Create New Discount Reasons

To add a new reason, click in the empty cell at the end of the list and just start typing.
 

Insert Row

To add a reason in a specific position in the list, right-click the reason above which the new reason should display and select Insert Row.

Delete Row

To remove a reason, right-click it and select Delete Row.

Rename a Discount Reason

To rename a reason, double-click the reason and edit the text as necessary.

When your changes are complete, click the Save button, then click the OK button.

Note: Discount Reasons are not shared between multi-store locations.

KB22-142