Ascend requirements for hardware & peripherals

Written By Ascend knowledge base (Administrator)

Updated at July 17th, 2023

Best practice: replace your equipment every three to five years

Best practice: purchase your equipment from Ascend

All purchases of new equipment are backed by the full manufacturer’s warranty, and we've got great financing options.


  • Microsoft® Excel is required on at least one computer.
  • Computer monitors must use a screen resolution of at least 1280 x 768.
  • Your server computer should only be used for Ascend

Server (Database) Computer

If your store’s server requires replacement, you must schedule your upgrade with an Ascend Support technician (phone: 877-875-8663, Option 1/email: This process can take up to three hours, and Ascend cannot be used during this time. Please schedule at least one week in advance so that we can ensure we have adequate coverage to assist other retailers.


Operating system Processor RAM Hard drive
Windows® 11 Professional (64-bit) 9th generation Intel i7 or newer 16 GB Dual 256 GB SSD (OS on one, database on the other)

Workstation (Register) Computer


Operating system Processor RAM Hard drive
Windows® 10 Professional (64-bit) 9th generation Intel i5 or newer 8 GB 256 GB SSD

Certified Peripherals


Hardware Type Supported Model(s)
Receipt Printer
  • EPSON® TM-T88V USB Thermal Line Receipt Printer
  • EPSON® TM-T88VI USB Thermal Line Receipt Printer
  • Epson TM-T88 VII Thermal Receipt Printer
control panel, cover open button, and power switch on the TM-T88V. Interface and connection panel and power port on the TM-T88VI
Barcode Label Printer
  • Zebra® ZD410 Direct USB Thermal Desktop Printer
  • Zebra® ZD410 Ethernet Thermal Desktop Printer
  • Zebra ZD421 Direct USB Thermal Desktop Printer
Release hatch and control panel on ZD410 direct and power port and interface and connection panel on ZD410 ethernet


Hardware Type Supported Model(s)
Corded Barcode Scanner
  • Zebra®/Motorola LS2208 USB Barcode Scanner
  • Zebra®/Motorola DS4308-DL USB Barcode Scanner (can scan driver’s licenses and smartphone screens)
  • Zebra®/Motorola DS4608-DL USB Barcode Scanner (can scan driver’s licenses and smartphone screens)
DS4608-DL corded port and scanner trigger photo
Cordless Barcode Scanner
  • Zebra®/Motorola LI4278 USB Barcode Scanner
  • Zebra®/Motorola DS8178-DL USB Barcode Scanner (can scan driver’s licenses and smartphone screens)
DS8178-DL cordless dock photo
Inventory Scanner
  • Unitech EA 520 rugged smartphone

Scanners must be purchased from Ascend to install the AscendScan software.

Payment Processing

Hardware Type Supported Model(s)
Cash Drawer
  • APG® Series 100 Cash Drawer (requires a supported receipt printer)
Payment Terminal
  • Ingenico iSC Touch 250 (U.S. only)
  • Ingenico Lane 7000 (U.S. only)
    Terminals must be purchased from Ascend for proper encoding.
NFC contactless reader, magnet stripe reader, smart/chip card reader on Lane 7000. Ethernet port, multipoint, stand connector, USB port, speaker, 3.5MM audio jack on Lane 7000.

Customer Displays

See payment terminals (above).


Hardware Type Supported Model(s)
Internet Connection
  • 50 Mbps downstream (download)/10 Mbps upstream (upload)
    Internet providers quote maximum possible speeds. Estimate your actual connection speed at
    Do not run Ascend workstations over a wireless (wifi) network.
    However, a secured wireless connection to your network is required to use the Unitech EA500Plus inventory scanner with AscendScan 4.0.
    Domain networks are not supported, and may not function properly.
SD Card
  • 2 GB microSD card (maximum 32 GB)
Receipt Paper
  • 3 1/8" Thermal Transfer Printer Paper
Barcode Labels
  • 2.3" X 1" Thermal Transfer Barcode Labels