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Permissions Needed: Sales - Add: Ability create new Sales or Return transactions (keyboard F6 or F7). Sales - Associate Special...
November 10th, 2022 18891 views 11 likes
Note: Always search for variations of the customer's name, including misspellings, before adding them. Getting started Add from a transaction:...
November 10th, 2022 18672 views 1 likes
Special Orders can be associated with products on Sales/Layaways and Work Orders. By utilizing the Special order process in Ascend,...
November 10th, 2022 18650 views 2 likes
From the Payment toolbar, click the Cash button. The Amount field automatically populates with the amount due on the transaction. If the amount the customer gave...
November 10th, 2022 14566 views 4 likes
Processing integrated payments using your Ingenico payment terminal helps to protect you from fraudulent charges by utilizing the security measures...
November 11th, 2022 10920 views 0 likes
From the Payment toolbar, click the Check button. The Amount field automatically populates with the amount due on the transaction. If the amount the customer gave...
November 10th, 2022 10425 views 0 likes
Givex Direct Integration If you are an existing Ascend Pay and Givex customer who has maintained an active Chase account...
November 11th, 2022 10049 views 1 likes
From the Payment toolbar, click the Trade-In button. In the Amount field, enter the amount you are giving the customer for their trade-in item. If you...
November 11th, 2022 8971 views 0 likes
Ascend’s default payment types cover the most common scenarios. But for those occasions when your business needs more flexibility, custom...
November 11th, 2022 9628 views 1 likes
Layaways are useful when customers can't take a product home right away. Whether they need to pay for it in...
November 10th, 2022 16561 views 2 likes
Create a quote Select the Quote icon or Create > Quote from the Ascend desktop. Find and select your customer. Quotes must have a...
November 10th, 2022 18675 views 1 likes
Return a product in a sales transaction You an easily return an item right from the transaction screen during a...
November 10th, 2022 23297 views 3 likes
Ascend retailers can easily register a customer's Trek bike with Trek during their transactions. This saves the customer time and...
November 11th, 2022 15045 views 0 likes
Selling a Serialized Product Selling a serialized item in Ascend follows a similar process to a basic sale, with just...
September 17th, 2024 1887 views 0 likes
Sometimes regular receipts don’t cut it. Whether you need the extra space, want to include more information, or simply prefer...
November 11th, 2022 14149 views 0 likes
You can easily reprint a transaction receipt in Ascend. Print receipt copy from last transaction If you need to reprint...
November 11th, 2022 14130 views 2 likes
Starting with Ascend version 24.15, integrated Gift Card processing is now available for US and Canada retailers through Givex direct...
November 12th, 2022 12066 views 0 likes
Ascend Basics: Sales Set home screen tiles Video: Meet the Ascend desktop Create a new customer profile Video: Create a...
October 5th, 2023 6763 views 8 likes
Depending on your location, you may need to use rounded payments in your transactions (for example, if your location doesn't...
November 11th, 2022 11084 views 0 likes
