Note: Try the Cloud Product Catalog for Trek orders. Article: Using the Cloud Product Catalog 

Set up Trek integration

To integrate with Trek, you need to provide Ascend with your Trek B2B login information in a few different places.

The first is in Options. Navigate to Options > Trek in Ascend. Enter your:

• Trek B2B Account Number
• Trek B2B User name (use your shops' super user account information)
• And Trek B2B Password.

You can also select your Dealer Level using the dropdown menu below the Trek B2B information, or set your retail pricing (Suggested or Advertised) in the lower right.

Then click Save.

Next, select View > Vendors from the Ascend desktop. Double-click the Trek Bicycle Corporation vendor to edit it (or create the vendor, if needed).

Use the Integration dropdown on the right to select Trek Bicycle Company. Then enter the same account information that you entered earlier:

• Trek B2B Account Number,
• Trek B2B Password,
• and Trek B2B User name (use your shops' super user account information).

And click Save.

Adding order items

Products can be added to the order the same way you do for any other vendor (see Create a Vendor Order (purchase order))  (including special orders, see Handle Special Order items). Or, you can use Trek's Order Grids — similar to the functionality you're used to on Trek B2B (see View availability for Trek products using Order Grids.) 

However, Trek has a couple special considerations in orders:

• Bikes and P&A (parts and accessories) must be submitted separately. Be sure to select the appropriate order type (located to the left of the search bar) before checking availability.
• Backorders "products you've already ordered from Trek that were not in stock when you ordered" CANNOT be managed in Ascend. Log into Trek's B2B site to manage all backorders.
• Project One (P1) bikes should NOT be ordered through Ascend (however, you should certainly still record these orders in your system!); see the Selling Trek Project One (P1) bikes article for full details on this process.
• Finally, for new products, use the Cloud Product Catalog (see Using the Cloud Product Catalog). 

Check product availability during Purchase Orders

One advantage of integration is that you can check product availability in Ascend when you're creating your vendor orders.

After you've added all the products you plan to order to the Vendor Order screen, simply click the Availability icon to check availability on Trek B2B.

Line Item Color Coding: 

After hitting the Availability icon, you will see color coding for all the line items on your orders after retrieving product availability. These colors are intended to help you decipher if you are able to submit the order and if there are any items that cannot be backordered.

• Black: The product can be backordered, regardless of current quantity available
• Green: The product cannot be backordered and the order quantity is equal to or less than what is available. 
• Yellow: The product cannot be backordered and the order quantity is higher than available product. To fix, adjust the quantity on order to equal to or less than 
• Purple: The product can't be found in B2B

All Items are Available at Primary Warehouse
When all of your items are available at your primary warehouse you can choose to ship the order or hold the order.

Item(s) Not Available at Primary Warehouse
When there is an item or multiple items that cannot be ordered from your primary warehouse you can choose to have the item(s) shipped from another warehouse.  This will be for all lines that are not available at your primary warehouse, and cannot be specified on a line by line basis.

Submitting an order

Select the Submit icon.

Order Submitted
After the order has been submitted, a pop-up will appear that displays the Order Number (Vendor Order Number), and the PO Number.

Please note that this does NOT mean that the order was successfully submitted/accepted by Trek.

Submitted (Pending)
After you press okay on the previous message box, you will be brought back to the Purchase Order Screen. The status will be marked as "Submitted (Pending). This signifies that the order has not been accepted by Trek yet. Once the order has been accepted, a notification will be sent to Ascend and the status will change to "Submitted (Online). If you have auto-sync turned on, it will also sync your order to match what is currently on Trek B2B.

View estimated delivery times

Once the order is submitted, the Delivery Date column displays the Shipped, Estimated, or Promise date provided from B2B.

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