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Maintaining good ordering procedures provides the foundation for a healthy Ascend system. This process ensures: Product information (e.g., UPC/EAN, description,...
November 11th, 2022 14095 views 0 likes
Let's take a walk through the Ascend purchase order screen. Top Toolbar File Save: Save the Order Import from Excel:...
October 3rd, 2024 2402 views 0 likes
If you are new to creating orders or want review best practices, check out our article Best Practices - Ordering...
November 10th, 2022 20776 views 1 likes
Note: Try the Cloud Product Catalog for Trek orders. Article: Products - Using the Cloud Product Catalog Set up Trek Integration...
November 10th, 2022 21241 views 1 likes
Special Orders can be associated with products on Sales/Layaways and Work Orders. By utilizing the Special order process in Ascend,...
November 10th, 2022 18885 views 2 likes
To get started, reach out to your Trek representative (if they haven’t contacted you yet). Trek has a backorder spreadsheet...
November 12th, 2022 9785 views 0 likes
Important Note Checking this box is required for full Trek integration. If you leave this box unchecked, you may experience...
February 22nd, 2023 12190 views 0 likes
Stores often have products - like nutrition - that are bought in bulk but are usually sold individually. This article...
November 11th, 2022 16788 views 0 likes
As part of Trek’s commitment to sustainability, multiple orders may be combined into a single shipment to save on packaging...
November 11th, 2022 15897 views 1 likes
When you receive items incorrectly, you should fix them promptly in order to ensure the following information stays accurate: Average...
November 11th, 2022 14820 views 0 likes
Ordering Trek products? Try the Receiving Wizard to make ordering a breeze (more information: Check in multiple Trek orders with the Receiving Wizard...
November 11th, 2022 18799 views 0 likes
Before You Begin Ensure that you're fully set up with Trek Integration . Use this article to learn how...
January 29th, 2024 11650 views 0 likes
Summary Order Grids on Ascend HQ allows you to order from anywhere and for multiple locations at once. Ascend is...
January 29th, 2024 9306 views 0 likes
Some vendors/suppliers offer services to label products with the UPC (or in-store SKU) barcode and your price (MSRP) when they fulfill orders from...
November 12th, 2022 10284 views 0 likes
You can easily review past Vendor Orders with the Orders Received by Session report. Select the Reports tile from the Ascend desktop. Scroll...
November 10th, 2022 12111 views 0 likes
If you are associated with the vendor Quality Bicycle Products (QBP), you can easily integrate your Ascend system with your...
November 11th, 2022 7884 views 0 likes
The Ascend Retailer Portal hosted on ShareFile makes it easy for you to access vendor product spreadsheets, system drivers, and...
November 10th, 2022 16752 views 0 likes
Why Import an Order? This can be useful if the products have a different Cost than normal (like if you're getting...
August 14th, 2026 9 views 0 likes
Accessing Open / Active Vendor Orders Regardless of submitted status, once an order is saved, you will need to access...
August 14th, 2026 8 views 0 likes