Locally helps customers connect with premium brands while still shopping small by helping them find in-stock products at stores in their area.
Ascend brings you seamless integration so you can continue to offer your customers exceptional hospitality without a lot of extra work.
And as an extra bonus – authorized Trek dealers in select markets can display their product availability and take customer orders directly from Trek’s website!
For details on Trek’s integration with Locally, see the B2B article.
- Claim and set up your Locally account.
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Configure your store hours (both regular and “special” times).
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Note: With Locally, customer orders must be acknowledged (accepted or rejected) within four business hours based on your hours of operation configured for Locally.
- If an order is not accepted or rejected by a team member within four business hours, the order will be automatically cancelled and your account will be charged a 3.5% auto-cancellation fee by Locally. This “timer” is based on your store hours.
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Note: With Locally, customer orders must be acknowledged (accepted or rejected) within four business hours based on your hours of operation configured for Locally.
- Set up your inventory and pricing feed. Article: Locally - Send Inventory & Pricing Information to Locally.
- Set up Buy It Locally.
- Product information automatically syncs according to your schedule. Article: Locally - Export (upload) Product Information.
- Set up to import customer orders. Article: eCommerce - Set up Ascend to Import eCommerce Sales.
- Process orders made through Locally. Article: Locally - Process eCommerce Sales
- Process returns through Locally. Article: Locally - Return a Purchase Made via Locally.
Additional resources
Webinar: Using Locally with Ascend
B2B: Sell your inventory on trekbikes.com
Website: Locally for Retailers
Webinar: Selling on trekbikes.com using Locally
Ascend Article: Locally - Display My Product Availability on Trekbikes.com
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