eCommerce - Get started with Workstand

Written By Ascend knowledge base (Administrator)

Updated at April 16th, 2025

Table of Contents

Workstand (formerly SmartEtailing) provides full-service eCommerce solutions specific to independent bike retailers. 

  • POS Sync service allows you display your own pricing and availability for products
  • Supplier Sync service allows you to display all products from a vendor and offer your customers more options than just what you currently have in stock.
  • Supplier Fulfillment service allows you to sell products you don’t have in stock and have them shipped directly to the customer. 

Ascend offers seamless integration so you can continue to offer your customers exceptional hospitality without a lot of extra work.

  1. Set up your website with Workstand.
  2. Set up your inventory and pricing feed. Article: eCommerce - Set up Ascend to display inventory on Workstand
  3. Product information automatically syncs every two hours. Article: eCommerce - Export (upload) Product Information
  4. Set up to import customer orders. Article: eCommerce - Set up Ascend to Import eCommerce Sales 
  5. Process orders made through your website. Article: eCommerce - Process eCommerce Sales 

Additional resources

Website: Workstand Help Center

KB22-195