Workstand - Set up Ascend to Import Sales

Written By Ascend knowledge base (Administrator)

Updated at September 30th, 2025

Ascend’s eCommerce integration is designed for use with the Workstand and Locally website platforms.

You can use both platforms at the same time, you just need to walk through the steps below to ensure the information has been entered in for both.

 

User Permissions

Users who will be processing eCommerce sales require the following user permissions:

  • eCommerce Import
  • Advanced Payments

Settings & Options

  1. From the Ascend Desktop, click the Options tile.
  2. Select the eCommerce Import tab.
  3. From the provider dropdown, select Workstand from the dropdown.
  4. Check Turn on eCommerce Sales Import.
  5. In the Download Order URL field, enter the value from your eCommerce website provider.
  6. In the Confirm Receipt URL field, enter the value from your eCommerce website provider.
  7. The Change Status URL field is not currently used.
  8. If a single store, click OK. If a multi-store, follow the Multi-Store eCommerce Sales Management steps below.

Multi-Store eCommerce Sales Management

  1. (Multi-store retailers) In the Multi-Store Location Name field, enter the Location Name as specified on your eCommerce website.
  2. (Multi-store retailers) Check This is the Primary eCommerce Location at the location which should download sales which are shipped to customers.
    1. Note: Only check this option at one location. In-store pickup sales automatically download to the appropriate location.
      Screenshot of eCommerce import window with SmartEtailing highlighted, the box checked next to Turn on eCommerce Sales Support, the Download Order URL and Confirm Receipt URL highlighted. Also highlighted is the box under Multi-Store Location Name and the checked box next to This is the Primary eCommerce Location
  3. Click OK.

 

 

KB22-008